From the date of accident or incident causing injury to lodging claim the injured party has two years. If the injured party is a child they have two years after they turn eighteen to lodge a claim.
The time for insurance companies to investigate and decide if they treat your claim as an assessment is 90 days.
Estimated time after that when first assessment issues is nine months, but can be extended to 12 months.
The time allowed for an injured party to decide upon an offer received is 28 days from date of assessment including holidays. If no reply is received from the injured party the offer is deemed to be rejected.
Time allowed to insurance company to decide on assessment is 21 days.If no reply received then offer is deemed to be accepted.
Time from letter of acceptance return to receipt of cheque is three/four weeks.